Whenever you add new personnel to your team, you want them to be up-to-speed as soon as possible. Thus, your onboarding process plays an important role in ensuring that everything runs smoothly with the addition of your new Paralegal.
The onboarding process is crucial in helping your new paralegal get started with your business while feeling valued and welcomed.
Here are 3 tips that will help you onboard your new Paralegal:
1. INTRODUCE YOUR NEW PARALEGAL TO YOUR TEAM:
A lack of onboarding can feel like a lack of care within the team or as if your new paralegal is set up to fail. Even if your team is based virtually, it is still important to introduce your new team member promptly.
2. SET CLEAR EXPECTATIONS:
This is very important starting from the beginning of your relationship with your new paralegal /assistant. You want to start on the right footing so let your paralegal know what to expect from you as the boss and what you expect them to deliver as your paralegal.
This can include expectations on the standard operating procedures of your company, and other matters such as:
· How should feedback be communicated.
· How deadlines are set.
· What happens if you miss a deadline? What should you do?
· How progress is tracked.
· Key responsibilities of your paralegal.
· Payment systems and measures; and
· Expectations on the quality of work provided, etc.
Each business has a unique way of operating, so don’t expect your paralegal to know how you would like things done. It would be a great practice to take some time in your first meeting with your new paralegal to share other details such as your brand guide, the vision of your business/dept, etc. This helps your paralegal to get a clearer idea of the concept of your business/dept.
3. GIVE YOUR PARALEGAL ACCESS TO PROGRAMS AND SYSTEMS NEEDED:
This includes access to the shared drives, email, management software, and permission to enter other relevant programs or software they might need. Your paralegal needs to know the projects that are currently ongoing and allow them access to the project or client management systems in facilitating efficiency.
Your assistant might not be the one replying to customer inquiries on your behalf, but with them being able to see what goes on behind the scenes in your business will help them to learn more and help you better.
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